Position Title: Senior Business Systems Analyst & BI
Position Type: Permanent, full-time
Division: Operational Excellence, Information Systems
Location: Edmonton, Alberta
Start Date: August 2020

Departmental Overview

The Operational Excellence Division encompasses various departments, including Inventory, Customer Service, Supply Chain, Operations Planning, Information Technology, Strategic Sourcing, and provide guidance to international Operations. The Information Systems (IS) team is responsible for PRIMED’s global IT infrastructure and the maintenance and development of various Information Technology (IT) systems that are critical to PRIMED’s operation. This includes defining, developing and implementing IT policies, procedures and best practices that provide cost-effectively and secure IT systems and operations. By collaborating with various departments, the IS team will ensure that PRIMED has secure access to reliable systems in which critical decisions are based upon.

Position Function

The Senior Business Systems Analyst & BI’s role is to plan, design, develop, and launch efficient business, financial, and operations systems in support of core organizational functions and business processes. This includes gathering and analyzing data in support of business cases, proposed projects, and systems requirements. The SBSA&BI is also responsible for generating and compiling reports based on the findings, complete with probable causes and possible solutions to systems issues. This individual will apply proven communication, analytical, and problem-solving skills to help maximize the benefit of IS investments.

Working Relationships

The Senior Business Systems Analyst & BI (SBSA&BI) reports directly to and works closely with the Senior Manager, Information Systems to deliver software solutions and develop internal relationships with a wide variety of stakeholders (Operations, Finance, Sales, Product Development, etc.) at PRIMED. Being able to lead a project, multitask, and communicate clearly will be key to working within the PRIMED team. With superior interpersonal skills, the SBSA&BI will effectively and professional deliver relevant information in presentations with the goal to inform decision-makers on the recommendation at hand.

Responsibilities

The following is a high-level description of the responsibilities of the SBSA&BI and is not meant to be all-inclusive:

Strategy & Planning

• Meet with decision-makers, systems owners, and end-users to define business, financial, and operations requirements and systems goals, and identify and resolve systems issues.
• Lead design sessions in prototyping new systems for the purpose of enhancing business processes, operations, and information process flow.
• Review and analyze the effectiveness and efficiency of existing systems and develop strategies for improving or further leveraging these systems.
• Identify and establish scope and parameters of systems analysis in order to define outcome criteria and measure-taking actions.

Acquisition & Deployment

• Collaborate in the planning, design, development, and deployment of new applications and enhancements to existing applications.
• Conduct research on software and hardware products to justify recommendations and to support purchasing efforts.

• Design and development of database objects, tables, stored procedures, views, triggers and SSIS packages.
• Translation of business requirements into ETL and report specifications.
• Develop and implementation of ETL processes, reports and queries in support of business analytics.
• Design and development of database objects, tables, stored procedures, views, triggers and SSIS packages.
• Design and development of enterprise business intelligence, data warehousing and reporting solutions.
• Working with business users to establish reporting and analytic requirements.
• Understanding of Key Performance Indicators that drive company measurement, reporting and analytics across key data sources and functions.
• Migration and support of Access database to SQL or recommended solution(s). 

Operational Management

• Prepare and deliver reports, recommendations, or alternatives that address existing and potential trouble areas in various systems across the organization.
• Create system design proposals.
• Perform cost-benefit and return on investment analyses for proposed systems to aid management in making implementation decisions.
• Ensure compatibility and interoperability of in-house computing systems.
• Create systems models, specifications, diagrams, and charts to provide direction to system programmers.
• Coordinate and perform in-depth tests, including end-user reviews, for modified and new systems, and other post-implementation support.
• Provide orientation and training to end-users for all modified and new systems.
• Provide guidance and/or instruction to other IS members.
• Other duties as required.

Working Conditions

This position is based in the Edmonton office. Typical work hours are 8:00 am – 4:30 pm, Monday through Friday, excluding Statutory Holidays. Work outside of these hours may be required from time to time and will be discussed and agreed upon by both parties on an as-needed, per incident basis.

The majority of work performed is expected to be split between support and projects. Attention is shifted from one job task to another frequently during the day. Therefore, time and priority management abilities in addition to excellent Customer Service and communication skills are essential for this position. Accuracy, attention to detail and the ability to multitask are also necessary.

Examples of mental effort include:

• Processing, reviewing and revising Application & System layouts
• Interruptions come from requests for assistance or new tasks as directed
• Multitasking abilities and time management skills are required for this position
• Concentration, computer skills, assembly skills, reading comprehension, personnel skills, etc.
• Communicating with various stakeholders and analysts.

Examples of physical effort include:

• Working in a seated position, at a desk 6-7 hours/day
• Lifting boxes up to 50 lbs, as required.

Valid travel documents and the ability to legally travel to various jurisdictions is a requirement of the position.

The ability to use computers and equipment effectively and accurately in a timely manner is required.

Qualifications

Given the critical role this individual will be expected to play in delivering on PRIMED’s mission, it is essential that the successful candidate possess the following core competencies, experience, and attributes:

• 7 years of IS related experience related to ERP (Sage 300), Microsoft PowerBI/Apps, Microsoft Access, SQL Development, CRM (Salesforce or Insightly), and system integration.
• Post-secondary education in Computer Science or Information Systems, or related discipline or related experience/education.
• Minimum ITIL Foundation v3 Certification, additional ITIL certifications considered an asset.
• Proficient in database management & integration technologies.
• Skill in promptly detecting, analyzing and resolving computer software and network problems, sometimes with little time or data.
• Strong business knowledge in Distribution, Manufacturing, Supply Chain, Inventory Management &/or Finance would be considered a tremendous asset.
• Ability to assess client goals, requirements, needs and interests with respect to the implementation/appropriateness of information technology solutions by utilizing various requirements gathering methodologies.
• Ability to provide useful advice or to facilitate discussion with client departments regarding future needs or changes.
• Exceptional interpersonal and customer service skills, including excellent verbal and written communication abilities.
• Must demonstrate active listening and strong facilitation.
• Must possess strong organizational and analytical skills and attention to detail.
• Strong knowledge of Client-Server, Web-based and SaaS applications.

Other Assets

• Excellent organizational and multitasking skills and keen attention to detail
• Demonstrated ability to work independently
• Ability to provide up-to-date, pro-active articulate communication
• Strong analytical and problem-solving skills
• Demonstrated professional documentation skills
• Strong desire to learn and expand your IT skillsets
• Sense of humour and ability to change direction within a moment’s notice

How to Apply

This position is available immediately. Interested applicants may submit their cover letter and resume in a single document via the application form on www.PRIMED.ca/Careers. Qualified candidates will be contacted by our recruiting partner.

Due to the COVID-19 pandemic, responses to applicants may be delayed. We thank all applicants for their interest. Only those chosen for an interview will be contacted.

NOTE: This job posting is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization

Hide Job Details 

Position Title: Associate Product Manager
Position Type: Permanent, full-time
Division: Marketing
Location: Edmonton, Alberta
Start Date: August 2020

Departmental Overview

The Marketing team is responsible for setting product requirements and defining and implementing product and market development strategy including offering, pricing, positioning, and promotion to drive the overall success of the business. The team will provide seamless delivery of goods and ensure competitive cost structures.

Position Function

The Associate Product Manager is responsible for working with the Product Managers and supporting the product management and product marketing of key PRIMED product categories. Mentored by the product leadership team, the APM will gain an understanding of the design, development, and marketing of products. The end goal is to increase market share, profitability, and sustainability of the category by defining features, analyzing data, and looking for ways to improve the product. The APM is a key member of PRIMED’s success and requires exceptional collaboration, communication skills, team involvement, interpersonal skills and professionalism in order to perform day to day job tasks.

Working Relationships

The Associate Product Manager reports directly to the Senior Product Manager and requires working relationships with all key departments in the organization. The APM will work very closely with the Sales team as well as the Product Development team on different opportunities and projects.

External contacts include clients, suppliers, end users, and representatives from government and professional agencies. The nature of this contact is to further establish and evolve PRIMED’s brand and value proposition through all marketing and product initiatives. Some training and teaching of healthcare workers is involved.

Responsibilities

The Associate Product Manager is responsible for supporting the Senior Product Manager in their responsibilities of overall product category strategy with the requirement to increase market share, profitability, and sustainability. The following is a list of the high level activities/deliverables:

• Understand customer requirements and how PRIMED products meet those requirements. This can be achieved through product knowledge, interactions with key customers, data review, competitor analysis, and/or tradeshows
• Support the Senior Product Manager in gaining ongoing competitive market intelligence, including development of clinical knowledge, understanding of the competitive landscape, competitive products, upcoming contract opportunities, market pricing and benchmarking
• Responsible for responding to internal and external product inquiries and competitive cross reference requests
• With support from the Senior Product Manager as needed, participate in cross-functional new product development teams that address product definition, product development, manufacturability, pricing, market introduction, sales tools, and promotion plans
• Support Senior Product Manager in working with Sales, Operations, Product Development and Manufacturing to generate business cases for new products and opportunities, including financial analysis and sales forecasts
• Support Senior Product Manager in implementing company-wide go-to-market plans for products and programs, working with all departments to execute
• Support management of product specification, cost, and quality as it relates to assigned products
• Support the Product Managers on Supplier/Vendor management which would include establishing and fostering relationships with supplier contacts and collecting product information as well as samples that are required for product development and maintenance. Supplier/Vendor management is a cross functional activity that would include working closely with our internal Sourcing, Quality and Technical Services Teams.
• Managing project/priorities through interactions with various departments
• Support sales in clinical trials and conversions when needed
• Responsible for coordinating and assemble various promotional tools, such as sample binders
• Promote PRIMED’s products and services by direct selling, as required
• Responsible for managing all category related complaints and Non-Conformance Records in coordination with Quality Assurance and the Senior Product Manager as necessary.
• Support Senior Product Manager in working with Quality Assurance to manage all category related complaints and Non-conformance Records.
• Work with in house graphics team to design corporate and private label artwork for product packaging, sales sheets, catalogues, collateral material, and advertising
• Facilitate and deliver training on new products, sell strategies and services to new and existing team members
• Other duties as required.

Working Conditions

Attention is shifted from one job task to another frequently during the day. Therefore, time and priority management abilities in addition to excellent Customer Service and communication skills are essential for this position. Accuracy, attention to detail and the ability to multi-task are also necessary.

Examples of mental effort include:

• Processing, reviewing and revising data efficiently
• Interruptions come from requests for assistance or new tasks as directed
• Multi-tasking abilities and time management skills are required for this position
• Concentration, computer skills, assembly skills, reading comprehension, personnel skills, etc.
• Communicating with PRIMED Staff.

Examples of physical effort include:

• Working in a seated position, at a desk 6-7 hours/day
• Lifting 30 lbs file or product boxes, as required

The role is primarily a desk role. Occasional interruptions come from requests for assistance.

Valid travel documents and the ability to travel to various jurisdictions legally is a requirement of the position.

Qualifications

• Bachelors Degree or related discipline
• 1-2 years of demonstrated and measurable success in analyzing information and managing projects.
• Strong computer skills with proficiency in MS Office and advanced proficiency with Microsoft Excel
• Ability to work collaboratively with colleagues and staff to create a results driven, team oriented environment.
• Excellent information tracking, analytical, and communication skills
• Detail oriented, possessing strong analytical skills and the ability to work self-managed or collaboratively as part of a team

Other Assets

• Strong management skills with a proven track record of achievement
• A skilled negotiator and time manager who can effectively multi-task, prioritize, remain composed under pressure, and cultivate strong internal relationships
• Excellent organizational skills and ability to meet tight deadlines in an environment of competing priorities
• Experience in taking decisive action with imperfect information within a demanding fast-paced workplace with very high standards.

Hours of Work

This position is based in Edmonton and may require some travel. Typical office hours are Monday to Friday, 8:00 a.m. to 4:30 p.m., however, due to the nature of the role, unorthodox work hours including evenings and weekends may be required.

How to Apply

This position is available immediately. Interested applicants may submit their cover letter and resume in a single document via the application form on www.PRIMED.ca/Careers.

Due to the COVID-19 pandemic, responses to applicants may be delayed. We thank all applicants for their interest. Only those chosen for an interview will be contacted.

Note: This job posting is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

Hide Job Details